Fraud Prevention

CoH Accessories Fraud Prevention Policy

Introduction:
At CoH Accessories, we are committed to maintaining the integrity of our business and ensuring the security of our customers. To protect against fraudulent activities, we have implemented a comprehensive Fraud Prevention Policy.

1. Order Verification:
All orders placed through our platform may be subject to verification processes. If an order is flagged for review, it will be held until a member of our team can confirm its legitimacy.

2. Suspicious Activity:
If we detect any suspicious or unusual activity related to an order or account, we reserve the right to temporarily suspend the account or hold the order until we can verify its authenticity.

3. Fraudulent Credit Card Activity:
Any individual or entity found to be using stolen or unauthorized credit card information on our platform will face immediate account termination. Furthermore, they will be reported and prosecuted to the full extent of the law.

4. False Claims:
Making false claims of non-delivery or receiving damaged goods when they were received in good condition is considered fraudulent. Anyone found making such false claims may be subject to an investigation, potentially involving the post office or other relevant authorities, and subsequent legal action.

5. Customer Verification:
For orders that raise suspicion or are of high value, we may require additional information or documentation from the customer to verify their identity and the legitimacy of the purchase.

6. Data Security:
We employ advanced security measures to protect customer data and transaction details. Any attempts to breach our security systems will be treated as fraudulent activity and will be dealt with accordingly.

7. Reporting Suspected Fraud:
We encourage our customers and partners to report any suspicious activities or concerns related to potential fraud. Please contact us immediately at infohk@cohcigars.com if you suspect any fraudulent behavior.

8. Continuous Monitoring:
Our team continuously monitors transactions to detect and prevent fraudulent activities. We use advanced algorithms and tools to assist in this process.

9. Training:
Our staff undergoes regular training to stay updated on the latest fraud prevention techniques and measures.

10. Cooperation with Law Enforcement:
We will cooperate fully with law enforcement agencies in any investigation of suspected unlawful activities on our platform.

Conclusion:
Fraudulent activities harm both businesses and customers. We are dedicated to creating a safe and trustworthy environment for our customers. Any attempts at fraud will be dealt with swiftly and decisively.

For any questions or concerns related to our Fraud Prevention Policy, please contact us at infohk@cohcigars.com.